Frequently Asked Questions

How Much Hair Do I Need?

  • The amount of bundles needed for a full install varies.  It is recommended to purchase 2-3 bundles for lengths 12"-20". For lengths 20" and longer it is best to get 3-4 bundles.

  • Keep in mind the longer the bundles the more bundles your install requires.

  • When using a closure, between 3-4 bundles are recommended for a full look. When using a frontal, between 2-3 bundles are recommended for a full look.

How Long Does The Hair Last?

With proper care, the hair can last a year or in the most cases, much longer. The longevity of the hair all depends on how well you treat it. Treat this hair as if it is your own, it is your investment.

Can I Color This Hair?

Yes. The hair is high quality, 100% virgin human hair that has not been processed. You can color, bleach, straighten and curl the hair to your desire. However, proper hair care is mandatory after these manipulations to ensure the longevity of the hair.

What Are Your Payment Options?

  • The Miracle Touch only accepts MasterCard, Visa & Discover credit, debit cards. We only ship a credit/debit card order to the same address to which your statement is sent. Orders that appear to be fraudulent will be immediately canceled and reported.

Still have questions? Get in touch and we’ll be happy to help.

 

Hair Care Tips

  • Always comb starting from the bottom with a wide tooth comb.

  • Wash hair in lukewarm water with moisturizing shampoo and conditioner.

  • Air dry for a gentle kiss from nature.

  • Before bed, wrap your hair in a silk or satin bonnet/scarf.

  • Do not color or use chemicals on your extensions yourself unless you are a professional.

  • Do not over use oil based products. They create build up.

 

Shipping Policy

  • Ground Shipping

At The Miracle Touch, we are committed to providing you the best of the best! Currently all orders are shipped through USPS. All orders will be processed and shipped within 24-48 hours of payment. When purchased during a sale , the processing time is 3 to 5 business days. Ground shipping will take 2-3 business days to deliver after it ships. Shipping confirmation and tracking is available via email as soon as your order departs.

  • Express Shipping

The Miracle Touch offers 1-2 day shipping shipping at an additional cost of $20. Orders must be placed before 12pm EST to ship out the same day.​

 

Return Policy

To ensure fair treatment, all sales are final. 
Miracle Bundles undergo a strict quality control process to ensure that all clients receive only the best of the best.
In the event, you truly believe you received defective merchandise, please contact immediately. 
Exchanges will not be conducted for hair that has been worn or even washed.
Hair must be in the same condition as when you received it (in its original packaging).